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Peachtree Arborists
Large storm-damaged tree blocking a public playground

PROTOCOL :: PAEM-01 / OPERATIONAL READINESS

Incident command for tree emergencies

Emergency Tree Preparedness & Storm Response

Build the plan. Activate qualified crews. Control scope, cost, and documentation from first assessment through closeout.

Peachtree Arborists Emergency Management seal

RESPONSE SYSTEM

Emergency Management

STATE :: READY

OPS

Property intelligence

ACT

Activation protocol

FLD

Field network

REC

Incident record

BEFORE IMPACT

Plan · inventory · policy review

AT ACTIVATION

Assess · triage · dispatch

AFTER IMPACT

QA/QC · claim · reimbursement record

Operational model

Prepare. Activate. Control.

A single command structure for readiness, field response, documentation, and recovery.

Tree inventory map used to coordinate emergency readiness across properties

Common operating picture

Inventory · exposure · access · status

Sites mapped
Authority confirmed
Contractors staged

Activation state

Move before capacity disappears.

WATCH

01

Monitor exposure

Forecast overlaps covered properties.

STAGE

02

Confirm readiness

Access, authority, crews, and equipment.

RESPOND

03

Deploy by priority

Life safety, access, structures, utilities.

Pre-positioned crews

Earlier triage. Known equipment. Cleaner authorization. Fewer market-capacity surprises.

EMERGENCY ACTIVATION MATRIX

Threat state translated into command action and field output.

PROTOCOL :: PAEM-01

EM-0READINESSNo active threatMaintain plan · review annuallyCurrent operating record
EM-1WATCHForecast exposureValidate sites · monitor capacityReadiness brief
EM-2STAGEImpact likelyReserve crews · confirm authorityDeployment plan
EM-3RESPONDConfirmed damageAssess · triage · dispatchIncident record

Emergency preparedness

Build the readiness cycle before storm season.

The plan stays useful only when the property record, policy assumptions, response authority, and contractor capacity are reviewed together.

01

Inventory

Properties, trees, access, utilities

02

Policy review

Limits, deductibles, exclusions, authority

03

Response plan

Contacts, approvals, reserves, vendors

04

Annual exercise

Refresh roles, routes, and capacity

05

Monitoring

Forecast, exposure, activation threshold

Policy readiness checklist

Covered causes of loss
Tree and debris provisions
Deductibles and sublimits
Exclusions and notice duties
Emergency-work authority
Adjuster and carrier contacts

Decision authority

Know who can authorize action.

Site access
Emergency spend
Carrier notice
Crew release

Emergency response

Activate against a defined threshold.

Trigger response when forecast exposure, critical access, occupied structures, utilities, or field reports cross the limits established in the plan.

01

Damage assessment

Capture conditions and loss extent.

02

Triage

Rank life-safety and access hazards.

03

Scope control

Separate immediate and permanent work.

04

Crew dispatch

Match equipment, access, and priority.

05

QA / QC

Verify work, evidence, and closeout.

FIRST

Protect life safety and access

NEXT

Stabilize structures and utilities

THEN

Complete authorized removal and recovery

Insurance control

Assess first. Decide the claim path. Then authorize work.

Rapid damage assessment gives ownership the information needed to file a claim or self-fund the loss without surrendering control of scope and cost.

DECISION GATE 01

File or self-fund?

Safety and loss extent
Likely scope and cost
Deductible exposure
Business interruption

CLAIM CONTROL SEQUENCE

01

Document

Before debris moves

02

Notify

Carrier and adjuster

03

Adopt scope

Work and pricing in file

04

Execute

Authorized vendor work

A contractor cannot promise coverage.

Avoid non-immediate work until the carrier or adjuster has accepted the scope and pricing into the claim file. Cutting first and negotiating later creates preventable disputes.

Peachtree provides arborist assessment, field documentation, vendor coordination, and QA/QC. Coverage and payment decisions remain with the carrier.

FEMA Public Assistance

Build the reimbursement record in the field.

For eligible public entities and certain private nonprofits after a declared disaster, reimbursement depends on eligibility, legal responsibility, procurement, field evidence, and cost documentation.

01

Eligibility

Applicant · facility · legal responsibility

02

Work category

Category A debris · Category B protective measures

03

Field record

Threat · location · photos · quantities · load tickets

04

Cost record

Procurement · labor · equipment · invoices · insurance

Eligibility is determined by FEMA and the applicable grant process. Insurance and other funding must be reconciled to avoid duplicate benefits.

FEMA Public Assistance

Loss reduction

Make the next incident smaller.

Inventory, inspections, priority pruning, removals, and planned budgets reduce avoidable exposure before the forecast changes.

View tree management

Program scope

Three functions. One incident record.

Engage the full program or a specific operating function.

01

Emergency Preparedness

Planning · Pre-positioned contractors · Annual review · Monitoring · Inventory · Budgeting

02

Emergency Crew Mobilization

Damage assessment · Crew dispatch · QA/QC

03

Insurance Claims Support

Claim filing support · Pre-approvals · Vendor work

RESIDENTIAL RESPONSE

Emergency help for a home or individual property.

Fallen trees, trees on structures, blocked driveways, technical removal, cleanup, and insurance-oriented documentation.

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HomeownersHOAs & property managersCommercial & municipalNational/enterprise portfolios

FAQ

Emergency Preparedness & Response questions

What is included in an emergency preparedness plan?

The plan defines covered properties, emergency contacts, access requirements, approval authority, priority trees and locations, available inventory data, contractor coverage, communication procedures, and budgeting or authorization thresholds. It is reviewed at least annually and updated when the portfolio, contacts, or risks change.

Can contractors be positioned before a major storm?

Yes, when the event forecast, portfolio exposure, and contractor availability support it. Peachtree can identify and coordinate credentialed vendors before impact so responsibilities, access, equipment needs, and authorization paths are clearer if damage occurs.

What happens immediately after storm damage?

Peachtree documents the damage, prioritizes life-safety and access, develops the initial scope, coordinates required approvals, dispatches the appropriate crew, and tracks field work through QA/QC and closeout.

How do you support an insurance claim?

We organize damage assessments, site photographs, scopes, estimates, approvals, invoices, and completed-work records so the property owner can file and support the claim. We also coordinate insurer pre-approvals when required and keep vendor work aligned with the documented scope. Coverage decisions remain with the insurer.

Does FEMA reimburse emergency tree and debris work?

FEMA Public Assistance may reimburse eligible governments and certain private nonprofits for eligible disaster-related work after a federal declaration. Eligibility depends on the applicant, facility, legal responsibility, work category, procurement, cost, documentation, insurance, and FEMA review. It is not ordinary property insurance or a guaranteed reimbursement. Peachtree can help organize field records; applicants should coordinate with their emergency-management and grant-administration team.

Who performs the emergency tree work?

Physical tree work is completed by credentialed, insured local vendors selected for the property, damage, access conditions, equipment needs, and response requirements. Peachtree coordinates the scope, dispatch, documentation, and QA/QC.

Can you support properties outside Atlanta?

Yes. Peachtree can coordinate preparedness and response for multi-site portfolios through credentialed local vendors, using the same plan, documentation standard, and accountable process across locations.

Emergency response works better when the plan, contractor coverage, approval path, and property record are established before the storm.

Get an Estimate

Prepare now—or get help after the storm.

Tell us which properties need coverage or where damage has occurred. Peachtree will define the next step, coordinate the appropriate contractor, and keep the record connected.